Description

Your Plus entrance gives you access to Plus Facilities for your comfort and one buffet lunch in one of our delicious restaurants.With more than 50 activities for you to do all day long, Xcaret has it all! Each activity is designed for you to learn about the cultural and natural richness of our country. Splash into the crystalline rivers and follow the color paths to arrive at your preferred activity, you could choose between the Coral Reef Aquarium, the Aviary, The Butterfly Pavilion, and many more! But do not forget to be on time for the presentation of Xcaret Mexico Espectacular, a show that will make you fall in love with Mexico through a journey into its history and legacy!

Important information

Meeting Point and Arrival Time

• The waiting time for our transportation service is between 15 to 60 minutes.
• It is recommended to arrive at the meeting point 10 to 15 minutes before the scheduled time.
• Our drivers are not allowed to wait more than 10 minutes past the scheduled time.

Transportation Service Details

• For all our RoundTrip transportation services, our drivers will pick you up directly at your hotel door.
• If the requested service is shared transportation, please note that there will be quick stops at other accommodations.
• Vehicle models may vary depending on availability.

Special Conditions

• Child seats are available upon request. We recommend adding them during the purchase process, as each child seat counts as an additional passenger.
• Wheelchairs occupying a seat must be registered as an additional passenger.

Luggage

• Each passenger is allowed a maximum of 3 pieces of luggage. If you have additional luggage or oversized items (surfboards, excessive fishing equipment, or more than one set of golf clubs, etc.), extra charges may apply.
• To avoid these charges, you can request an additional seat for these items during the purchase process.

Cancellation policy

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

FAQ´s

Frequently Asked Questions about Gray Line Transportation Service